Your whole Docusign IAM plan. Set up and live in 6 weeks. $12,000, fixed.
Workflows built, your agreement backlog imported with AI fields you've verified yourself, legal intake running, workspaces configured, one CRM integration. About 8 hours of your team's time. You pay the last $5,000 only when it's live — and after week one you can walk away and keep the plan.
Docusign Build IAM Specialized Partner6 weeks
to go-live
$12,000
fixed, never hourly
$5,000
due only at go-live
~8 hrs
of your team's time
What's sitting idle in your account right now
Tap every line that's true for you.
Most IAM accounts we check tick at least two of these.
None of this is a feature gap. It's all switched off in the plan you already bought.
One fixed price. Everything switched on.
The same Docusign IAM modules you already pay for can be set up a few different ways. Here's roughly what each costs — and what each includes.
| Option | Enterprise SI / consultancy | Boutique Docusign partner | Independent contractor | In-house / DIY | Fluidlabs — Complete Setup |
|---|---|---|---|---|---|
| Typical cost | $$$$ | $$$ | $$ | Your team's time | $12,000 fixed |
| Pricing model | Custom SOW | Hourly | Hourly / bid | No external fee | Fixed, milestone-gated |
| Timeline | Months | Open-ended | Varies | Varies widely | 6 weeks |
| Your whole IAM plan set up — not one use case at a time | Included | Sometimes, as an add-on, or scope-dependent | Sometimes, as an add-on, or scope-dependent | Sometimes, as an add-on, or scope-dependent | Included |
| Agreement backlog imported, AI fields verified on a sample | Included | Sometimes, as an add-on, or scope-dependent | Sometimes, as an add-on, or scope-dependent | Sometimes, as an add-on, or scope-dependent | Included |
| Native CRM integration included | Included | Sometimes, as an add-on, or scope-dependent | Sometimes, as an add-on, or scope-dependent | Sometimes, as an add-on, or scope-dependent | Included |
| Admin training + written runbook you keep | Included | Sometimes, as an add-on, or scope-dependent | Not typically included | Sometimes, as an add-on, or scope-dependent | Included |
| Fixed scope and price — no hourly surprises | Not typically included | Not typically included | Not typically included | Not typically included | Included |
| Pay the final milestone only at go-live | Not typically included | Not typically included | Not typically included | Not typically included | Included |
| 30-day fix window after go-live | Sometimes, as an add-on, or scope-dependent | Not typically included | Not typically included | Not typically included | Included |
Same platform, same modules — the real difference is how it's bought. One fixed price, one six-week timeline, everything switched on, and the last milestone due only when it's live.
Costs shown for other options are typical market ranges, not quotes. Every option sets up the same Docusign IAM modules you already own.
Everything included. Everything counted.
Ten deliverables, every cap printed. It starts with the Week-1 Blueprint — usage audit, backlog count, the workflows chosen, the fields defined — which is yours to keep even if you stop.
3
production workflows
Built in Workflow Builder (formerly Maestro). Each up to 10 steps, 3 conditional branches, 2 document templates, 1 revision round — e.g. NDA intake, renewal alerting, vendor onboarding.
2,500
agreements imported
Your completed-agreement backlog into Agreement Manager (formerly Navigator) via Docusign's bulk-upload API, including a human-reviewed party-consolidation merge report.
10
custom extraction fields
Structured read across the backlog: parties, renewal dates, terms — the fields your team actually queries.
150
agreement verified sample
Hand-checked with you before the full import runs — up to 2 tuning passes on the fields. Broken source files land in an exceptions report, never your repository.
1
legal-intake channel
Agreement Desk with up to 3 request types, routing rules, and status stages. Requests stop arriving by Teams ping.
3
Workspaces
Configured with roles and permissions mapped to your org.
1
CRM integration
Salesforce or HubSpot via native connector: record → agreement → status writeback. No custom API builds inside the fee.
2
training sessions
Live admin handover, up to 5 admins each, plus a written runbook your team keeps.
1
CFO one-pager
The renewal-defense artifact: what your IAM now runs, volumes through it, before/after — the document you hand over at the renewal meeting.
30
day fix window
Capped at 10 hours. Anything on the accepted checklist that breaks in the first 30 days is fixed free.
Every cap is written down. Everything beyond a cap has a published price below. Nothing is “let's discuss.”
Your time budget: about 8 hours
You've done the consultant thing — six workshops, a 40-page deck, nothing shipped. Here is every hour we need from your side. It's printed in the SOW.
Week 1
Kickoff
90 min
Week 2
Sample-review session
60 min
Week 3
Checkpoint
30–45 min
Week 4
Checkpoint
30–45 min
Week 5
Checkpoint
30–45 min
Week 6
2 training sessions
2 × 60 min
Kickoff 90 minutes · sample-review session 60 minutes · three short checkpoints · two training sessions. That's the whole ask — everything else lands in your inbox as a one-page Friday note.
The extraction proof gate
The bulk import never runs on unverified output. We hand-check 150 of your agreements with you, tune the fields until you sign off, then run the full job through Docusign's own bulk-upload API. Broken source files land in an exceptions report, not your repository.
You sign off on the sample before the full import runs — up to 2 tuning passes are included, and the import only starts on your written go.
Six weeks, week by week
The clock starts only when the Day-0 gate is passed — admin access provisioned and Agreement Manager API enablement confirmed, both verified in the free check before contract.
Week 1BlueprintWalkaway gateMilestone 1 — $3,000 kickoff
Access confirmed (the Day-0 gate — admin access and Agreement Manager API enablement — is verified in the free check, before contract). Usage audit, backlog inventory, workflow selection, field definitions.
Friday: Blueprint delivered — yours to keep even if you stop.
After the Blueprint, either side can stop. You owe only the $3,000 kickoff milestone and keep the Blueprint — usable with any partner.
Week 2Prove the extraction; build workflow #1
150-agreement sample extracted, reviewed live with you, fields tuned. Sample sign-off gates the full import.
Friday: sample results + tuned field definitions.
Week 3Working demoMilestone 2 — $4,000 at the working demo
Workflow #1 live in test; the full import runs (up to 2,500 docs); party-consolidation merge report reviewed. Your historical agreements searchable in Agreement Manager, parties consolidated, renewal dates extracted. Screenshot it. Send it to your boss.
Friday: working demo + your backlog searchable.
Week 4Workflows #2–3 + Agreement Desk + Workspaces
The remaining two workflows built; the legal-intake channel configured with your request types and routing; Workspaces mapped to your org.
Friday: intake live in test; Workspaces configured.
Week 5Integration + revision round
CRM connector configured (record → agreement → status writeback); consolidation signed off; exceptions report delivered; end-to-end testing.
Friday: exceptions report + end-to-end test results.
Week 6Acceptance + handoverMilestone 3 — $5,000 at go-live acceptance
Go-live checklist walked line-by-line; 2 training sessions; runbook + CFO one-pager delivered.
Friday: acceptance signed; runbook + CFO one-pager in your hands.
Every Friday you get a one-page note: done, next, blocked-on-you. No status meetings unless you want them. Any client-side dependency open more than 5 business days pauses the go-live clock — logged in the Friday note, visible to both sides.
Why this is a safe purchase
Six mechanics, all of them in the contract — not on a slide.
1.Fixed fee.
$12,000; the change-order menu is printed on this page; nothing ever bills hourly.
2.Pay on proof.
$3,000 / $4,000 / $5,000 — the biggest payment lands only at go-live acceptance.
3.Week-1 walkaway.
Stop after the Blueprint, owe $3,000, keep the plan — most paid discovery leaves you with slides, not a usable plan.
4.Live-by-date guarantee.
Miss the date for reasons on our side → the final $5,000 is waived. Client-dependency clock-stops logged in the Friday notes, visible to both sides.
5.30-day fix window.
Everything in the acceptance checklist is covered — anything that breaks in the first 30 days is fixed free, capped at 10 hours.
6.“You've never heard of us. Fair.”
Everything we build lives in your Docusign account, using Docusign's own tools. No middleware. No proprietary layer. If we vanished the day after handover, nothing stops working — and your admins hold the runbook.
A named senior engineer on every engagement
We run two Setups at a time, with documented state (Friday notes + Blueprint) — a handover mid-engagement is a file, not a crisis. You'll know exactly who is doing the work before you sign.
The go-live acceptance checklist
This exact list is what we sign against — milestone 3 is due only when every line is accepted.
- 3 workflows run end-to-end in production
- Backlog imported into Agreement Manager; exceptions report delivered
- 10 extraction fields verified against the signed-off 150-agreement sample
- Party-consolidation merge report reviewed and applied
- Agreement Desk intake live with 3 request types routing
- 3 Workspaces configured with roles and permissions
- CRM integration demonstrated: record → agreement → status writeback
- 2 admin training sessions delivered; written runbook handed over
- CFO one-pager delivered
- 30-day fix window active (capped at 10 hours)
One more, stated plainly: if UAT isn't completed within 10 business days of delivery notice, the milestone auto-invoices (deemed acceptance) — it protects us from silence, and it's printed in the SOW, not discovered in it.
When you should NOT buy this
The free Utilization Check ends in a buy / don't-buy verdict in writing. These are the three cases where the verdict is “don't”.
You have one workflow and no backlog
Docusign's own small setup packages are the better buy — and the free check will tell you that in writing.
You're rolling out across entities and countries
Multi-entity global rollouts are genuinely SI territory. Slalom and Spaulding Ridge do excellent multi-phase work — we'll say so in the free check.
You don't have an IAM plan yet
Buy the plan first — we don't resell licenses. This service sets up the modules you already own; eSignature-only accounts have nothing to switch on.
Why is it this cheap?
Three reasons: the scope is capped and written down; the modules are configuration on a platform you already own, not custom code; and our own AI agents draft and document while senior engineers do the configuration, the client sessions, and every sign-off.
The price is engineered, not thin.
One number. No tiers. Nothing ever bills hourly.
$12,000 fixed for the whole plan, milestone-gated to proof — and a published menu for anything beyond a cap.
FIXED FEE
$12,000
PAY ON PROOF
$3,000
Wk 1 · kickoff
$4,000
Wk 3 · working demo
$5,000
Wk 6 · go-live acceptance
42% of the fee is due only when the acceptance checklist is signed. Never hourly, never open-ended.
AFTER GO-LIVE
A 30-day fix window is included. Then most clients move to IAM Operate — $1,500/month: 2 workflow changes a month, backlog top-up imports, admin Q&A, and the quarterly renewal-defense report timed to your Docusign renewal.
We run two Setups at a time. The free check tells you if you need this at all — sometimes the answer is no.
How big is your backlog?
The price is mechanical, not negotiated: 2,500 agreements included, +$500 per extra 1,000.
2,500 agreements
$12,000
Inside the included 2,500 — no add-on.
Bigger than 10,000? Docusign's bulk API runs 10,000 per job; we run multiple jobs — talk to us. The free check counts your backlog so the quote is exact before you sign.
Need sign-off? Copy this.A pre-written approval email for your CFO — edit the license numbers to match your own account.
Subject: Approval: Docusign IAM implementation — $12,000 fixed
Hi [name], Requesting sign-off on a fixed-fee implementation of our Docusign IAM plan. We pay Docusign $75K/yr and use a fraction of it. $12K one-time — a sixth of one year's license — gets the whole platform implemented before renewal, fixed fee, six weeks, last $5K due only at go-live. Scope is capped and written into the SOW: 3 workflows, 2,500 agreements imported with AI fields we verify ourselves, legal intake, workspaces, one CRM integration, training, and a 30-day fix window. Payments are milestone-gated ($3K / $4K / $5K); if the go-live date slips for reasons on their side, the final $5,000 is waived. Total time needed from our team: about 8 hours. Vendor: Fluidlabs (Docusign Build IAM Specialized Partner) — fluidlabs.com/services/docusign-iam-implementation
The change-order menu
Anything beyond a cap is a signed one-page order at fixed unit prices, agreed before work starts — nothing ever bills hourly.
- +1 workflow (same caps)$2,500
- +1,000 imported documents$500
- +1 custom extraction field$250
- +1 native-connector integration$2,500
- Custom API / extension-app workquoted from $4,000
- +1 training session$400
Start free. Go live for $12,000. Stay covered for $1,500 a month.
Free IAM Utilization Check
Free
- 30-minute screenshare — no deck, no pitch sequence
- 2-page scorecard within 48 hours: modules enabled vs. used, backlog size, top-3 workflow candidates
- Day-0 gate verified: Agreement Manager API enablement + admin access
- A buy / don't-buy verdict in writing — including “Docusign's own small setup package is the better buy” when that's true
Docusign IAM Complete Setup
$12,000fixed
- Everything on this page: workflows, backlog import, legal intake, workspaces, one CRM integration
- Live in 6 weeks · pay on proof ($3K / $4K / $5K)
- Week-1 walkaway, keep the Blueprint
- Live-by-date guarantee: miss it for reasons on our side and the final $5,000 is waived
IAM Operate
$1,500/month
- Up to 2 workflow change requests a month
- Monthly backlog top-up import (up to 250 new docs through your field config)
- Admin Q&A (up to 4 hrs/month)
- Quarterly renewal-defense report — the artifact you hand the CFO
Operate is $1,500 a month, ongoing, with named deliverables — not a one-time block of consulting hours, and never a timesheet.
Frequently Asked Questions
We already pay Docusign — isn't setup included?
No — implementation is sold separately from your licenses, and setup help comes in many shapes. What this service adds is one specific shape: your entire IAM plan stood up at a single fixed price, live in six weeks.
We've never heard of Fluidlabs — what if you're gone next year?
Fair question. Everything we build lives in your Docusign tenant using Docusign's own tools — Workflow Builder, Agreement Manager, Agreement Desk, Workspaces, native connectors. No middleware, no proprietary layer. Your admins get 2 training sessions and a written runbook, and we're a Docusign Build IAM Specialized Partner. If Fluidlabs vanished the day after handover, nothing stops working.
What counts as one workflow?
Up to 10 steps, up to 3 conditional branches, up to 2 document templates, 1 revision round. Bigger than that, we either split it into two workflows or write a $2,500 fixed change order — agreed before any work starts, never billed hourly.
Our contracts are a mess — scanned PDFs, three drives, an old CLM export.
That's the normal case, not the exception. The 150-agreement sample gate exists exactly for this: we hand-check a sample with you and tune the extraction fields before the full import runs. Illegible or corrupt source files land in an exceptions report — flagged, never silently imported. Source-file cleanup itself is honestly excluded; we import what exists.
What if the AI extraction is wrong on our agreements?
The bulk import never runs on unverified output. You sign off on a hand-checked 150-agreement sample first — with up to 2 tuning passes on the fields — and only then does the full job run through Docusign's bulk-upload API.
Our backlog is 8,000 agreements — what happens?
2,500 imported agreements are included. Beyond that it's +$500 per 1,000 documents — published and mechanical, not negotiated. Docusign's bulk-upload API handles 10,000 documents per job, and the free Utilization Check counts your backlog so the quote is exact before you sign.
What if you miss the go-live date?
The final $5,000 milestone is waived. The go-live date is set at kickoff — 6 weeks from Day 0 — and any client-side dependency open more than 5 business days pauses the clock, logged in the Friday note so both sides see the same clock. If the acceptance checklist isn't complete by the date for reasons on our side, you don't pay the last milestone.
How much of our time does this take?
About 8 hours total, enumerated in the SOW: a 90-minute kickoff, a 60-minute sample-review session, three 30–45-minute checkpoints, and 2 training sessions. Every Friday you get a one-page note instead of a status meeting.
What access do you need — can you pass our security review?
Scoped, named-admin access in your Docusign tenant — nothing broader. Documents go directly into your account via Docusign's own bulk-upload jobs; nothing is copied into our systems as a repository. Access is revoked at handover, and we turn vendor security questionnaires around within a week.
Is this Maestro and Navigator?
Yes — Docusign renamed Maestro to Workflow Builder and Navigator to Agreement Manager. Some consultancies still market the old names; we implement the current platform under its current names.
What happens after go-live?
A 30-day fix window (capped at 10 hours) is included — anything on the accepted checklist that breaks is fixed free. After that, most clients move to IAM Operate at $1,500/month: 2 workflow change requests a month, monthly backlog top-up imports, admin Q&A, and a quarterly renewal-defense report timed to your Docusign renewal.
Start with the free Utilization Check
30 minutes. A 2-page scorecard in 48 hours. A straight answer — including “you don't need us.” Reply within one business day. Your maximum pre-go-live commitment is $3,000 — and you keep the Blueprint.
Get the free Utilization Check →or email us at [email protected]