PlatformWork managementOur app: Live
Smartsheet logo

Smartsheet integrations

Smartsheet integrations connect your sheets to CRM, issue tracking, files, chat, reporting and identity. Smartsheet publishes the Salesforce, Jira and Microsoft Teams integrations. Fluidlabs publishes Smartsheet for Docusign IAM on the Docusign App Center and builds private integrations for you.

Fluidlabs publishes Smartsheet for Docusign IAM, listed on the Docusign App Center as Smartsheet with a Beta label from Docusign, the one Smartsheet app there on 27 September 2026. Smartsheet publishes its own Docusign integration in Document Builder.

Smartsheet integrationWhat should Smartsheet connect to?An engineer replies within 48 hours with a scoped plan and a fixed price.

Used to reply to you about this request. Nothing else.

Our Smartsheet work
Live App Center app
Build model
Fixed scope and price
Hosting for custom builds
US, EU or both
Fluidlabs security
ISO 27001, GDPR, SOC 2 Type II audit in progress

Smartsheet connections, grouped by the job they do

Each card names what connects today and who offers it. Fluidlabs publishes one of these integrations, the Smartsheet app on the Docusign App Center. For the other systems, we build and host a private integration for your team.

  • Agreements
    Smartsheet logo

    Smartsheet + Docusign

    Row values fill the agreement, signed values return to the row's cells, and the signed PDF attaches to the row.

    Public integrations by Fluidlabs, Smartsheet and MASA Consult GmbH.

    Today: Smartsheet publishes a Docusign integration in Document Builder that sends one document per row and attaches the signed copy to it. On 27 September 2026 the Docusign App Center listed one Smartsheet app, published by Fluidlabs.

    Our app: Live
  • CRM
    Smartsheet logoSalesforce logo

    Smartsheet + Salesforce

    Salesforce records and sheet rows sync field by field, one way or both ways.

    Today: Smartsheet sells the Salesforce Connector as a premium offering. It pushes data from Salesforce to Smartsheet, from Smartsheet to Salesforce, or both ways, with one workflow per sheet.

    Private integration on request
  • Project and issue tracking
    Smartsheet logoJira logo

    Smartsheet + Jira

    Jira issues and sheet rows stay in step, and a new row in the sheet can create a story, task or bug in Jira.

    Today: Smartsheet sells the Jira Connector as a paid premium offering. You choose which fields sync and in which direction, and the connector does not sync issue comments or attachments.

    Private integration on request
  • File storage
    Smartsheet logoGoogle Drive logo

    Smartsheet + Google Drive

    Drive files attach to sheets, rows and comments, and edits to a Google Docs attachment show in Smartsheet.

    Today: Smartsheet attaches files from Google Drive, OneDrive, Dropbox, Box, Evernote and Egnyte to workspaces, sheets, rows and comments.

    Private integration on request
  • Communication
    Smartsheet logoMicrosoft Teams logo

    Smartsheet + Microsoft Teams

    Smartsheet alerts reach Teams channels and chats, and channel tabs show sheets inside Teams.

    Today: Smartsheet publishes Smartsheet for Microsoft Teams. It sends notifications from Smartsheet to public channels or direct messages in Teams, in one direction.

    Private integration on request
  • Business intelligence
    Smartsheet logo

    Smartsheet + Tableau

    Tableau and other ODBC tools read sheet data for reports that span one or more sheets.

    Today: Smartsheet publishes the Live Data Connector for its Business and Enterprise plans. It gives Tableau, Qlik and other tools ODBC access to sheet data.

    Private integration on request
  • Identity
    Smartsheet logoOkta logo

    Smartsheet + Okta

    People who join, move or leave in Okta gain, change or lose their Smartsheet seat at the next sync.

    Today: Smartsheet documents an Okta SCIM integration on its Enterprise plan. System Admins provision and deactivate Smartsheet users from Okta, and Okta groups set each user's seat type.

    Private integration on request

Request to signed record, from the approved row to the next system

An approved request goes through four steps before its signed values reach the next system. Our Smartsheet app runs the third step inside the Docusign workflow. We build the last step as a private integration and host it for your team.

  1. Smartsheet

    Approver marks the row approved

  2. Docusign

    Counterparty signs the agreement

    Docusign
  3. Smartsheet

    Workflow writes signed values and files the PDF

    Our app: Live
  4. ERP or CRM

    Signed values reach the downstream system

    Private integration on request

How a Smartsheet API integration moves rows

Smartsheet documents the API behind the last three patterns, and our documentation covers the Workflow Builder steps. We pick one on the scoping call. The choice depends on how a sheet change should reach Docusign or another system, and on whether one integration both watches a sheet and writes to it.

Workflow Builder steps

Our Smartsheet app adds Read, Writeback and File Write steps to a Docusign workflow. The workflow reads the flagged row, sends the agreement, writes status and values back and attaches the signed PDF to the row.

Use it when the agreement workflow runs in Docusign and the record is a row.

Webhook relay

Smartsheet calls a relay when rows or cells change and signs the callback with HMAC SHA-256. The callback names the changed rows without their data, so the relay reads them through the API and calls the other system.

Use it when a row change must start a process that Zapier's Updated Row trigger or Make's Watch Rows trigger does not cover.

Loop-safe write-back

Each write carries a Smartsheet-Change-Agent header. The callbacks those writes cause return the same value, and the integration skips them, so its own updates do not start a new run.

Use it when one integration both watches a sheet and writes to it.

Batched sync

A job writes up to 500 rows per request and sends its updates to a sheet one at a time. Smartsheet allows 300 requests a minute per token, and concurrent updates to one sheet can fail with error 4004.

Use it for volume, and for sheets past 20,000 rows, where Smartsheet turns sheet webhooks off.

Smartsheet's API, as we design around it

We took each fact from the vendors' own documentation and listings. The sources list at the foot of this page links each one.

Verified on 28 September 2026.

Authentication
Each request carries an access token as a Bearer value. A user on the Business, Enterprise or Advanced Work Management plan generates a token in the Smartsheet UI. An app that acts for its users uses OAuth 2.0, a 3-legged flow that needs the user's consent, and registers through Developer Tools under a licensed user on a Business plan or higher.
Webhooks
Smartsheet calls a webhook's callback URL when rows, cells, columns, attachments or comments on a sheet change, and signs each callback with an HMAC SHA-256 hash in the Smartsheet-Hmac-SHA256 header. A new webhook stays disabled until the endpoint answers a verification challenge, and Smartsheet repeats that check every 100 callbacks. Smartsheet retries a callback up to 14 times when the endpoint does not answer with a 200 status.
API limits
Smartsheet allows 300 requests per minute per API token for most operations. Posting a file attachment or reading cell history counts ten times, with a limit of 30 requests per minute. A request over the limit returns HTTP 429 with error code 4003.
Marketplace listing
Smartsheet Partner Solutions. Smartsheet's Partner Solutions directory lists solutions from Smartsheet Aligned partners, and the partners build and deliver each solution themselves.
API styles
REST
One team

Build, host, maintain

The engineers who build the integration also run it, so the people who answer your questions know the code.

  • Build

    • A scoping call, then a written scope.
    • A fixed price. Nothing bills hourly.
    • We build against a test account before production.
  • Host

    • We run it on infrastructure we operate.
    • We monitor it and version each deploy.
    • We can roll a deploy back.
  • Maintain

    • We patch the integration and keep it current.
    • We adapt it when a vendor changes its API.
    • One monthly plan covers hosting and upkeep.

Fluidlabs on the Docusign App Center

  • 5 apps live, each through the Docusign app review
  • 6 apps in development
  • ISO 27001 certified operator
Security & compliance

Built to pass your security review

The documents your security team will ask for exist, are current, and are ready to hand over. Terms of service and the privacy policy are published on this site.

ISO/IEC 27001:2022
Certified
SOC 2
In progress

EUR 1M technology and cyber insurance, evidenced on request.

Certification

ISO/IEC 27001:2022 certificate

Independently certified by Swiss Approval, current to May 2027 and verifiable through the issuing body.

Data processing

Standard DPA

GDPR, UK GDPR and Swiss FADP covered, with the EU standard contractual clauses incorporated. Read it now, request the version for signature.

Download the DPA (PDF)
Terms

Service Terms

Licence, support response targets, availability, IP and liability for your use of the extension apps. Personal data stays with the DPA.

Security overview

Security & Data Protection Overview

Certifications, hosting and encryption, access control, secure development, monitoring and incident response, in one document for your security assessment.

The Security & Data Protection Overview and the DPA prepared for signature are provided on request: , or email secops@fluidlabs.com.

FAQ

Smartsheet integrations, answered

What does Smartsheet integrate with?
Smartsheet sells Salesforce and Jira connectors as premium offerings and publishes integrations for Microsoft Teams and Slack. Its Live Data Connector opens sheet data to Tableau and other ODBC tools, and it supports Okta SCIM on the Enterprise plan. You can attach files from Google Drive, OneDrive, Dropbox and Box. Zapier and Make list Smartsheet for connector automations.
Is there a Smartsheet Docusign integration?
Yes. Smartsheet's own integration starts in the sheet. Document Builder fills a Docusign template from rows, sends up to 100 documents at a time and attaches each signed copy to its row. Smartsheet lists it for the Enterprise plan. The Fluidlabs app starts in Docusign Workflow Builder, where Read, Writeback and File Write steps use the sheet inside an agreement workflow. MASA Consult also offers an HR document template in Smartsheet's Partner Solutions directory that sends contracts for signature through Docusign.
Should we use Smartsheet's Docusign integration or the Fluidlabs app?
Use Smartsheet's integration when the process starts from rows and ends with the signed copy on the row. It also writes the values that recipients enter back to the columns you choose. Use the Fluidlabs app when the agreement workflow runs in Docusign Workflow Builder, for example a workflow that collects data in a Docusign web form before the signature.
What limits does Smartsheet's API set?
Smartsheet allows 300 requests a minute per API token, and 30 a minute for posting file attachments. An add or update request takes up to 500 rows, and a sheet holds up to 500,000 cells. Smartsheet turns off sheet webhooks on a sheet past 20,000 rows, 400 columns or 500,000 cells, so an integration on a sheet that size reads changes on a schedule.
Can Fluidlabs be our Smartsheet integration partner?
Yes, as the team that builds and runs your integration. Fluidlabs is a Docusign Build IAM Specialized Partner and publishes Smartsheet for Docusign IAM on the Docusign App Center. It holds no listing in Smartsheet's Partner Solutions directory: a search for Fluidlabs there returned none on 28 September 2026. A private integration we build and host for your team reaches your sheets through Smartsheet's API, with OAuth or an access token.
Can a Docusign workflow call another system's API without a custom build?
Yes, when the other system's API fits the step. On qualifying IAM plans, such as IAM Professional and above, Docusign Workflow Builder has a Make a Web Request step, and Docusign installs the HTTP app the step needs. The step sends GET, POST or PUT requests to another system's API. The Docusign guide "Configure a Make a Web Request Step" lists Basic Auth connections, and the Docusign overview, "Connect to Any Service Using Web Requests", also lists OAuth 2.0 client credentials. If your system's API accepts one of those connections and each call is one of those requests, a workflow can call it. We check that on the scoping call. A custom build covers other sign-in methods and request types, and work that runs outside a workflow.
How does Fluidlabs price a custom integration?
We agree a fixed price in a written scope before work starts, then a monthly hosting plan. You see both numbers in the same document. Nothing bills hourly.
Who hosts and maintains what Fluidlabs builds?
Fluidlabs does. The engineers who build a private app or integration run it, monitor it and patch it. You choose the US region, the EU region or both, and your data stays there. Docusign and the other publishers on this page run and support their own public apps. The security and compliance section on this page has our certificate and agreements to download, and a form to request our security overview.
Smartsheet + your system

Scope your Smartsheet integration

Thirty minutes with an engineer, then a written scope with a fixed price.

Opens a short form here. You stay on this page.

Sources (40)

Each vendor fact on this page comes from one of the pages below.

Smartsheet and the other product names and logos on this page are trademarks of their owners. Fluidlabs uses them to identify the products. Their use implies no endorsement. Docusign is a trademark of Docusign, Inc. To ask us to remove a mark, email hello@fluidlabs.com.