PlatformCRMOur app: Live
Zoho CRM logo

Zoho CRM integrations

Zoho Corporation and partner companies publish Zoho CRM integrations in the Zoho Marketplace, among them extensions for Zendesk, Xero and QuickBooks. Fluidlabs publishes Zoho CRM for Docusign IAM on the Docusign App Center and builds private integrations for your team.

Fluidlabs publishes Zoho CRM for Docusign IAM, live on the Docusign App Center under the name Zoho CRM. On 28 September 2026 it was the one Zoho CRM app there. Zoho publishes its own Docusign extension in the Zoho Marketplace.

Zoho CRM integrationWhat should Zoho CRM connect to?An engineer replies within 48 hours with a scoped plan and a fixed price.

Used to reply to you about this request. Nothing else.

Our Zoho CRM work
Live App Center app
Build model
Fixed scope and price
Hosting for custom builds
US, EU or both
Fluidlabs security
ISO 27001, GDPR, SOC 2 Type II audit in progress

Systems that connect to Zoho CRM, grouped by job

Each card covers one Zoho CRM integration: what moves, which way, and who publishes it today. Fluidlabs publishes one of them, the Zoho CRM app on the Docusign App Center. For the other systems, we build and host a private integration for your team.

  • Agreements
    Zoho CRM logo

    Zoho CRM + Docusign

    Deal, contact and account fields fill the agreement, the signer's values return to the record, and the signed PDF lands in its attachments.

    Public integrations by Fluidlabs and Zoho Corporation.

    Today: Fluidlabs publishes the Zoho CRM app on the Docusign App Center, with Read, Writeback and File Upload steps for Workflow Builder. Zoho publishes a Docusign extension of its own in the Zoho Marketplace.

    Our app: Live
  • Quote to cash
    Zoho CRM logoXero logo

    Zoho CRM + Xero

    Xero customers sync to Zoho CRM, and reps create or cancel Xero invoices without leaving Zoho CRM.

    Today: Ulgebra publishes Xero for Zoho CRM, a paid Zoho Marketplace extension. It syncs Xero customers with Zoho CRM, creates and cancels invoices, and lists each customer's invoices under its contact and account.

    Private integration on request
  • Quote to cash
    Zoho CRM logoQuickBooks logo

    Zoho CRM + QuickBooks

    Customers, estimates, invoices and payments sync between Zoho CRM and QuickBooks, in one direction or both.

    Today: Zeeyes AI publishes the QuickBooks Extension for Zoho CRM, a paid Zoho Marketplace extension. It syncs customers, vendors, estimates, invoices, purchase orders, payments, products and tax data, one-way or bidirectional.

    Private integration on request
  • Marketing automation
    Zoho CRM logo

    Zoho CRM + Mailchimp

    Subscribers and campaigns move between Mailchimp and Zoho CRM, and Mailchimp campaigns land in the Campaigns module.

    Today: Zoho publishes a free Mailchimp extension. It syncs Mailchimp campaigns and subscribers with Zoho CRM, one way or both, and imports campaigns into the Campaigns module.

    Private integration on request
  • Telephony
    Zoho CRM logo

    Zoho CRM + RingCentral

    Reps dial from Zoho CRM through RingCentral, and each call's details land in Zoho CRM as a logged call.

    Today: Zoho publishes a free RingCentral extension with single-click dialing, screen pop-ups for incoming calls and automatic call logging.

    Private integration on request
  • Support desk
    Zoho CRM logoZendesk logo

    Zoho CRM + Zendesk

    Zendesk tickets carry the matching Zoho CRM contact and lead data, and sales follows each customer issue from Zoho CRM.

    Today: Zoho publishes Zendesk for Zoho CRM, a free extension. Users view and add contacts, leads and customers from Zendesk within Zoho CRM, and Zendesk tickets carry the matching Zoho CRM contact and lead information.

    Private integration on request
  • E-commerce
    Zoho CRM logoShopify logo

    Zoho CRM + Shopify

    Shopify customers become Zoho CRM contacts, with their sales and product details beside the record.

    Today: Zoho publishes Shopify for Zoho CRM, a free extension that syncs customers, sales and product details between a Shopify store and Zoho CRM.

    Private integration on request
  • Communication
    Zoho CRM logoSlack logo

    Zoho CRM + Slack

    Team members pull up a Zoho CRM record inside Slack with a slash command.

    Today: Zoho publishes Slack for Zoho CRM, a free extension. Slash commands in Slack pull up any Zoho CRM record.

    Private integration on request

Quote to cash, from the deal stage to the invoice

A deal moves from its closing stage to an invoice in four steps. A relay we build, or Zapier, sends the API call that starts the Docusign workflow, and the Fluidlabs app handles the third step inside Workflow Builder. Extensions from Ulgebra and Zeeyes AI sync invoices with Xero and QuickBooks. If the invoice has to wait for the signature, a private integration we build and host for your team runs the fourth step. It signs in to the accounting system, maps the deal to the invoice and retries failed calls.

  1. Zoho CRM

    Deal reaches the stage your team names

  2. Docusign

    Customer signs the order form

    Docusign
  3. Zoho CRM

    Signed values and the PDF return to the deal

    Our app: Live
  4. Accounting

    Invoice goes out for the signed amount

    Private integration on request

How a Zoho CRM API integration moves data

Each pattern below rests on a part of Zoho CRM or of the Fluidlabs app that its publisher documents. We pick one on the scoping call, based on how soon the other system needs a change and how many records move at once.

Read and Writeback steps in Workflow Builder

Our Zoho CRM app reads a record into a Docusign workflow, writes the signer's values back and attaches the signed PDF. An API call that carries the record ID starts the workflow.

Use it when the signature is the event that updates Zoho CRM.

Workflow rule webhook

A Zoho CRM workflow rule sends up to 10 fields to a URL when a record meets its criteria. A relay we host acts in the other system, such as starting a Docusign workflow, which Zapier's Trigger Workflow action also does on IAM plans.

Use it when a stage change or a new record has to start work in another system.

Notification channel

The Notification API posts to a URL we host each time records in a module change, and a condition narrows it to fields such as a deal's Stage. The relay renews each channel before it expires.

Use it when an integration needs every create, edit and delete in a module.

Batch upsert

A job reads the records that changed and upserts up to 100 per call, matching each on a duplicate check field. Each call spends credits from the edition's rolling allowance.

Use it when hundreds of records move at once and minutes of delay are fine.

Zoho CRM's API, as we design around it

We took each fact from the vendors' own documentation and listings. The sources list at the foot of this page links each one.

Verified on 28 September 2026.

Authentication
The Zoho CRM API uses OAuth 2.0. An access token stays valid for one hour, and a refresh token lasts until the user revokes it. Zoho keeps each account in one data center, and each data center has its own accounts and API domains, such as accounts.zoho.eu.
Webhooks
A workflow rule calls a webhook, an HTTP request to a URL you set, when a record meets the rule's criteria. The Notification API posts to your URL when records in a module change, and it can watch chosen fields such as a deal's Stage. After a failed webhook, Zoho sends a second notification 15 minutes later and then stops for that trigger.
API limits
Zoho CRM counts API use in credits over a rolling 24-hour window. The Enterprise edition allows 50,000 credits plus 1,000 per user license, up to 5,000,000, and 20 concurrent calls per org per app. Webhooks on the Enterprise edition stop at 500,000 calls a day or 500 per user, whichever is lower.
Test environment
Zoho CRM's free Developer Edition gives a developer an account with the features of the Ultimate edition for testing apps. A sandbox gives an organization an isolated environment where it tests configuration before it deploys the changes to production.
Marketplace listing
Zoho Marketplace. Zoho reviews each application's code, function, security and listing content before it lists the application. The application must work as its listing describes, the partner hosts documentation for installation and setup, and the listing names any third-party service that needs a separate account.
API styles
REST
One team

Build, host, maintain

The engineers who build the integration also run it, so the people who answer your questions know the code.

  • Build

    • A scoping call, then a written scope.
    • A fixed price. Nothing bills hourly.
    • We build against a test account before production.
  • Host

    • We run it on infrastructure we operate.
    • We monitor it and version each deploy.
    • We can roll a deploy back.
  • Maintain

    • We patch the integration and keep it current.
    • We adapt it when a vendor changes its API.
    • One monthly plan covers hosting and upkeep.

Fluidlabs on the Docusign App Center

  • 5 apps live, each through the Docusign app review
  • 6 apps in development
  • ISO 27001 certified operator
Security & compliance

Built to pass your security review

The documents your security team will ask for exist, are current, and are ready to hand over. Terms of service and the privacy policy are published on this site.

ISO/IEC 27001:2022
Certified
SOC 2
In progress

EUR 1M technology and cyber insurance, evidenced on request.

Certification

ISO/IEC 27001:2022 certificate

Independently certified by Swiss Approval, current to May 2027 and verifiable through the issuing body.

Data processing

Standard DPA

GDPR, UK GDPR and Swiss FADP covered, with the EU standard contractual clauses incorporated. Read it now, request the version for signature.

Download the DPA (PDF)
Terms

Service Terms

Licence, support response targets, availability, IP and liability for your use of the extension apps. Personal data stays with the DPA.

Security overview

Security & Data Protection Overview

Certifications, hosting and encryption, access control, secure development, monitoring and incident response, in one document for your security assessment.

The Security & Data Protection Overview and the DPA prepared for signature are provided on request: , or email secops@fluidlabs.com.

FAQ

Zoho CRM integrations, answered

What does Zoho CRM integrate with?
The Zoho Marketplace lists extensions that Zoho Corporation publishes, such as Mailchimp, RingCentral, Zendesk, Shopify and Slack. Partners publish others, among them Ulgebra's Xero for Zoho CRM and the QuickBooks Extension from Zeeyes AI. Zapier lists Zoho CRM for connector recipes. For a process no listing fits, a private integration we build and host for your team maps the fields between the systems and retries failed calls.
Is there a Zoho CRM Docusign integration?
Yes, from two publishers. Zoho publishes a Docusign extension that adds a Send for Docusign button to leads, contacts, accounts and deals and tracks each envelope's status on the record. The Docusign Partner Finder profile for the extension adds that it stores the signed documents in Zoho CRM. Fluidlabs publishes the Zoho CRM app on the Docusign App Center. It runs inside Workflow Builder and writes the signer's values back.
Should we use Zoho's Docusign extension or the Fluidlabs app?
Choose by where the process starts. Zoho's extension suits a rep who sends from a Zoho CRM record and follows the envelope in the Envelopes related list. If that covers your process, use it. We can set up Zoho's extension in your account. The Fluidlabs app suits a process built in Docusign Workflow Builder that fills the agreement from Zoho CRM and writes the signer's values back to one of five modules. An API call starts that workflow, from a relay we build or from Zapier.
How does an integration authenticate with the Zoho CRM API?
Through OAuth 2.0. An access token lasts one hour, and a refresh token lasts until the user revokes it. Zoho keeps each account in one data center, so the integration calls that data center's domain, such as zohoapis.eu for European accounts. Every call spends credits from a rolling 24-hour allowance that depends on the edition and the number of user licenses.
Can Fluidlabs be our Zoho integration partner?
Yes. Fluidlabs is a Docusign Build IAM Specialized Partner and publishes the Zoho CRM app on the Docusign App Center. On 28 September 2026 a search for Fluidlabs in the Zoho Marketplace returned no listing. For other connections, we build and host a private integration for your team and maintain it after launch. It reaches Zoho CRM through its API, with OAuth 2.0.
Can a Docusign workflow call another system's API without a custom build?
Yes, when the other system's API fits the step. On qualifying IAM plans, such as IAM Professional and above, Docusign Workflow Builder has a Make a Web Request step, and Docusign installs the HTTP app the step needs. The step sends GET, POST or PUT requests to another system's API. The Docusign guide "Configure a Make a Web Request Step" lists Basic Auth connections, and the Docusign overview, "Connect to Any Service Using Web Requests", also lists OAuth 2.0 client credentials. If your system's API accepts one of those connections and each call is one of those requests, a workflow can call it. We check that on the scoping call. A custom build covers other sign-in methods and request types, and work that runs outside a workflow.
How does Fluidlabs price a custom integration?
We agree a fixed price in a written scope before work starts, then a monthly hosting plan. You see both numbers in the same document. Nothing bills hourly.
Who hosts and maintains what Fluidlabs builds?
Fluidlabs does. The engineers who build a private app or integration run it, monitor it and patch it. You choose the US region, the EU region or both, and your data stays there. Docusign and the other publishers on this page run and support their own public apps. The security and compliance section on this page has our certificate and agreements to download, and a form to request our security overview.
Zoho CRM + your system

Scope your Zoho CRM integration

Thirty minutes with an engineer, then a written scope with a fixed price.

Opens a short form here. You stay on this page.

Sources (35)

Each vendor fact on this page comes from one of the pages below.

Zoho CRM and the other product names and logos on this page are trademarks of their owners. Fluidlabs uses them to identify the products. Their use implies no endorsement. Docusign is a trademark of Docusign, Inc. To ask us to remove a mark, email hello@fluidlabs.com.